Our Mission

Learn who we are and how we serve our community

Leadership

Meet our leaders, trustees and team

ICSC Foundation

Support up-and-coming professionals

ICSC Exchange

Catch up on industry ideas, news and views

Research

Check out wide-ranging resources that educate and inspire

Global Public Policy

Learn about the governmental initiatives we support

Events

Connect with other professionals at a local, regional or national event

Professional Development

Grow your skills online, in a class or at an event with expert guidance

Find Members

Access our Member Directory and connect with colleagues

Find Outlets

Get data and contact information for shopping outlets

Find Jobs

Search and post jobs, upload your resume or find qualified candidates

Become a Member

Learn about how to join ICSC and the benefits of membership

Renew Membership

Stay connected with ICSC and continue to receive membership benefits

 

Members FAQs

ICSC Membership is a valuable tool for 70,000+ industry professionals worldwide, and we want to help you maximize the benefits and your experience.

Have questions? Need help to activate and utilize your membership? We are here to help.

Please contact our Membership Team at +1 (646) 728-3800 or by email at membership@icsc.org.

Below you will find answers to some of the most commonly asked questions:

Please apply for, or renew, your membership by filling out the membership application. Once processed, you will receive an email with your Member ID number and instructions on getting started. A welcome email will include information on setting up your profile, uploading a photograph, and other useful details so that you can hit the ground running.

Unfortunately, no, your organization must first be an ICSC member before you can join as an individual.

Your member number can be found by clicking My ICSC. Still having trouble? Contact our Membership Team at +1 646 728 3800 or email membership@icsc.org.

Your membership may have expired. It is easy to renew by going on to the ICSC.org homepage page and clicking the "Renew Membership" button under "Join". It’s also possible that you attended one or more of our events as a non-member. The number issued to you is not for an active account. To enjoy the full spectrum of benefits, you need simply apply.

To update personal information, go to the "My ICSC" page and click "Manage account." Once you have made appropriate edits, click "submit" at the bottom of the page.

If you have changed companies and your new employer is an ICSC member, you can transfer the membership. Simply put your request in writing and send to membership@icsc.org.

On the login page, click "Forgot your password?" and enter your email address or member number. We will email you a link to reset your password. If you have changed email addresses and no longer have access to the email address we have on file for you, please call +1 646 728 3800 or email membership@icsc.org.

For many ICSC events, a photo badge is necessary. With a photo on file, you will not need to provide new pictures for future events. If you do not want your photo displayed online, go to the "My ICSC" page and click the box that tells us you do not want to display your photo publicly.