Shopping Centers Today -> January 2004
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AS SEEN ON TV

Turner Broadcasting System has gone an extra step for its advertisers, setting up an online mall (www.turnershop.com) that gives viewers a one-stop location to buy products featured in commercials. TBS, which gets a cut of sales made through the site, is advertising the mall on all its networks, including CNN, TNT and Turner South.

 

 

 


DID SOMEONE SAY ‘E-BOOK’?

Though music downloading is all the rage, the same can’t be said of book downloading. Barnesandnoble.com has stopped selling e-books, and Gemstar got out of the e-book retailing business last year. According to Open eBook Forum, a nonprofit consortium, the market is only worth about $10 million a year, reports The New York Sun. However, all is not lost. A group of 15 Japanese companies have formed Publishing Link, an initiative that will enable people to download e-books using the technology of one of the venture’s biggest investors: Sony.



FOIE GRAS ANYONE?

Amazon.com’s new Gourmet Food Store is providing national exposure for scores of hitherto local specialized food shops around the United States. The site, which at press time was experimental but live, offers everything from game to cheeses, coffees to chocolate. “The more you get your name out there, the better,” Mike Holleman, catalog manager at Bemidji, Minn.-based Indian Harvest told the Minneapolis, Minn., Star Tribune.



REGISTERING COMPLAINTS

Online gift registries are failing to deliver the goods to both stores and customers, according to technology research firm Jupitermedia Corp. In a recent survey, only about 10 percent of online customers said their purchases are influenced by these online wish lists, according to a report in The New York Times. “It’s an underutilized option, Jupitermedia analyst Patty Freeman Evans told the Times. “People are reluctant to say, ‘Buy me this.’”

FRAUD DOWN

In a survey some 333 merchants said they expected to lose about 1.7 percent of their revenues to fraud by year-end 2003, compared with 2.9 percent the year before, says CyberSource Corp., an online payment technology firm. Despite the drop, that loss still adds up to $1.6 billion. And any savings might be more than offset by the amount merchants are spending on loss-prevention, the report says.



ENTER WAL-MART ...

If music downloaders have struck fear into the hearts of music retailers, now a retailer is doing the same to some of those in the downloading industry. Wal-Mart, which already controls 14 percent of music sales, has launched an online music store (www.walmart.com)..

 

 

ONLINE HOLIDAY CHEER UP

Online holiday sales for 2003 were set to reach $17 billion, a 21 percent rise over the 2002 holiday, Jupiter Research, a division of Jupitermedia Corp., predicted shortly before the holidays. UPS figured it would be delivering 300 million packages over the holiday. Consumer confidence in online shopping has also risen, with fewer people voicing concerns in 2003 about credit card fraud, Jupiter said.
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