III - Research on Demand - A Resource Guide | |
Video Topics
| What do you need to know about going green? ICSC Research Scholar on Sustainability Jerry Yudelson provides an introduction on what it is and how to create and implement a plan for the global retail real estate industry. Yudelson discusses certification programs, tax benefits and much more. (Runtime 10:19 min.) For additional background see: Topics of Interest - Green/Sustainable Real Estate. | 2. Retaining Shopping-Center Customers
Keeping customers satisfied and returning time and again is paramount for retailers and shopping-center owners.
Jon Skinner discusses the risk of customer dissatisfaction and defection based on findings of a study by the
Verde Group and the University of Pennsylvania's Wharton School. Even more importantly, Jon shares some of
these nationwide survey results so that retailers and shopping-center owners can be alert to problem signs and prevent
them. (Runtime 12:31 min.) (Download presentation material.)
For additional background see: Topics of Interest - Customer Behavior.
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| Benjamin Franklin once quipped that some people are weatherwise, but most are otherwise. Today it is important for retailers and shopping-centers owners to be weatherwise, because weather increasingly is a catalyst for driving customer traffic and sales. Join Bill Kirk of Weather Trends International and ICSC's Michael P. Niemira in a discussion of the impacts of weather on retailers and consumers. (Runtime 7:32 min.) For additional background, see Topics of Interest - Weather. | Are you aware of the online research resources that your ICSC membership includes? If not, this discussion with Susan Pistilli and Erin Hershkowitz of ICSC will open up for you a whole new world of retail real estate information at your finger tips. (Runtime 5:42 min.) |
