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Award Programs ICSC offers its members the opportunity to seek deserving professional recognition by entering their projects in both regional and international competitions.

Management II Institute

General Information & Registration Details

Managing the Asset:
This course will focus on determining and growing value – one of the most important asset management issues. Attendees will learn how value grows, merchant sales, developing the merchandising plan, budget review, evaluating the lease deal, marketing fund expenditures, specialty leasing optimization, alternative revenue opportunities, redevelopment and expansions and sustainability.

Shopping Center Finance:
In this course attendees will learn about financial statements and the time value of money. Topics of focus include value analysis, Internal Rate of Return (IRR), net present value, present value, offering memorandum, capitalization rates, value, net operating income (NOI), earnings before interest, taxes, depreciation and amortization (EDITDA), funds from operations (FFO), Return on Investment (ROI), replacement value, comparable value, pro forma, forecasting, financing/refinancing and Real Estate Investment Trusts (REITs).

Strategic Planning and the Business Plan:
By attending this course attendees will learn about various components of the business plan that include executive summary/mission statement, the trade area, development, leasing, property management, marketing, financial and capital plan, corporation social responsibility. A focus will be placed on the topics of plan preparation, affect of leasing on cash flow, vacancies, recapturing tenant space, temporary tenants, design, amenities, architecture, maintenance, security, operating costs and budget preparation.

Maximizing Value through Leasing and Merchandising:
This course will address how leasing and development differ and why the aspects of leasing are critical to support the various elements of deal making, deal making strategies, key components of the deal and negotiation basics for non-leasing professionals. A focus will be placed on special center or selling situations with key process issues, re-development issues and development considerations.

Insurance and Risk Management:
In this course attendees will learn the practical definitions of the risk management process as well as insurance terms, property insurance, liability insurance, workers’ compensation, boiler and machinery, employee fidelity and crime coverage, surety. In today’s insurance market is it vital to comprehend contractual agreements which can include lease documents, construction contracts, special events and public areas, claims and selecting a professional.

Development, Redevelopment and Mixed-Use:
This course will address the development and redevelopment process along with mixed-use. Concepts discussed include working with ownership, development trends, overall development plan, site planning, tax incremental financing, sustainable design, construction and operation, redevelopment opportunities, managing community outreach and public process. An additional focus will be placed on the scope of projects the address super regional, regional, lifestyle and community as well as mixed-use projects components, facilities coordination and ownership structures.

Sustainability and Green Buildings:
Sustainability is a topic that will change our lives and the way we work. In this course attendees will learn about the definitions and measures of sustainable design and construction. Subjects will include key components and principles of green building and sustainable design, understanding LEED requirements, green as defined by retailers, government and environmental groups, sustainable sites, water efficiency, energy and atmosphere, material and resources, indoor environmental quality, the economics of sustainability, regulatory requirements and corporate stewardship.

Advanced Public Relations and Crisis Management:
Every company should have a crisis management plan and use public relations as a tool to developing a positive communications plan. Subjects of discussion in this course will include developing target audiences, reaching the target audience, merchant relations, tracking results of media coverage, crisis management and developing a crisis management plan, different types of crisis, goals during a crisis, notification, the crisis management team, the crisis management center, crisis team responsibilities, managing the media and post crisis management.

Professionalism in Retail Management (Online Course):
A complete and thorough review of the CSM certification process and its benefits to you as a management professional. This online course focuses on eligibility requirements, study materials, application submission, preparing for the exam, examination content, exam test rationale, tips on studying, use of ICSC books, online content and schools to augment learning to increase comfort level with test specifications.

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