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June 9, 2000, Volume 1, Number 23

A Look at the Recent Decline in Investment in E-Commerce Companies
By David Brand

Not so long ago, major media outlets were reporting that online retailing would soon replace shopping center-based retailing. Consequently, many dot com retailers found themselves to be the recipient of large amounts of venture capital while the markets were rewarding publicly traded dot com retail start-ups with hefty valuations. Meanwhile, the stocks of many traditional retailers and retail REITs languished. These days, many dot com stocks are worth less than half of what they once were, and it seems that venture capital investments in dot com companies, especially those involved in retailing, are becoming rarer. As a result, quite a few companies have either gone out of business or have been acquired by competitors, and we are more likely to read about the demise of dot com companies than we are their launches.1 Is this due to a general decline in investment capital, or is this a phenomenon unique to the world of the retailer whose only store exists on the World Wide Web? And if so, what are some of the reasons?

We can attempt to answer the first question by examining how much venture capital is out there and what part of that is spent on e-commerce companies. The International Council of Shopping Centers looked at data compiled by Venture One, a company that serves as a resource of information on venture-backed companies and venture investors. According to Venture One, investments in products and services companies, a category that includes many Internet-related businesses and services, have risen sharply over the last four quarters. (See Figure 1.)

Figure 1

Overall, investments in Internet-related companies comprised 84% of all financing dollars spent in the first quarter of 2000, versus 41% in the first quarter of 1998. However, investments in business to consumer (B2C) e-commerce companies, the category we are focusing on here, dropped to $744.2 million in the first quarter of 2000, or 5% of all Internet investment, down from 12% in the fourth quarter of 1999 and 14% in the first quarter of 1998.

Based on the above information, it is apparent that venture capital remains abundant, yet investment in B2C companies is languishing. So why are investors scaling back their investments in B2C companies? Perhaps one reason may be that the have become discouraged by the large sums of money they have invested in companies that have failed, as the following table illustrates. (See Table 1.) Please note that while not every site on this list was involved in e-commerce, those that were involved in online retailing were pure-play e-tailers with no brick and mortar affiliation, and several were members of the crowded online toy category.

Table 1
Latest High-Profile Business to Consumer Closures and Acquisitions
Company Primary Business Launch Date Closure/ Acquisition Date Capital Investment to date
Petstore.com Pet supplies 5/4/99 6/13/00 N/A
Reel.com Dvd and video sales 4/97 6/12/00 $56.9 million2
EParties.com Party supplies 10/4/99 6/12/00 $160 million
ToyTime.com Toys 9/99 6/8/00 N/A
SurfBuzz.com Auction, giveaway 11/99 6/6/00 N/A
APB.com Crime news 11/98 6/5/00 $90 million
Foofoo.com Luxury goods 7/28/99 5/12/00 N/A
Brandwise.com Comparison shopping 10/99 5/25/00 N/A
Craftshop.com Craft supplies 8/99 5/22/99 $8.2 million
ToySmart.com Toys 1996 5/19/00 $40-$50 million
Boo.com Fashion apparel 11/99 5/5/00 $200 million
Violet.com Fashion 1998 4/25/00 $3 million
Cookexpress.com Cooking 1/99 12/23/99 $4.2 million
RedRocket.com Toys N/A 5/5/99 N/A
Source: Associated Press, Reuters, UpsideToday.com, company reports

It is interesting to note that in nearly all the closures or acquisitions listed above, little was left when the companies met their end. For instance, various reports indicate that Boo.com received nearly $200 million in funding in its brief life, but that when they folded they only had $500,000 in cash. Part of the reason for this goes back to the original idea behind many online business plans, namely that it would be relatively inexpensive to set up shop on the Web because little investment in overhead was required. No physical stores, and in most cases, no inventory, meant that all a site had to do was build a "virtual" store and tell the world that they were there. But therein lies the catch. As a result of having no physical stores, many e-tailers found that they had to spend exorbitant sums on marketing and advertising to announce their existence, a task that became even more daunting and expensive as more sites hopped on the online retailing bandwagon.3 That is why online marketing costs exceeded 40% of sales for several online only retailers during 1999, including Barnes and Noble.com, eBay, eToys and Webvan.4 Based on the high costs of marketing a Web site, online retailers have been confronted with several choices: seek additional funding to finance their operations, merge with a competitor, get bought out, or shut down.

In the final analysis, trying to establish a brand in a crowded online marketplace has proven to be quite costly for companies and investors, leading to the shakeout we are now witnessing. This might explain why venture capitalists are appearing to become more cautious with their money when it comes to B2C companies. This does not mean that all pure-play retailing is doomed to failure, but rather that investors are increasingly coming to realize that the wise choice remains to invest in companies that have solid business plans, clear objectives and sound management, and that are well positioned to provide a respectable return on investment

1 For instance, technology news site UpsideToday.com links visitors to an area called "The Dot-Com Graveyard," a listing of dot com companies that have recently closed or are on the verge of doing so.
2 Invested by Hollywood Entertainment for the period October 2, 1998 through December 31, 1999. Reel.com also received $14.5 million of venture capital prior to being purchased by Hollywood Entertainment.
3 "The Marketing of a Net Company," Research Express, March 17, 2000, Volume 1, Number 11
4 "Globalization and the Internet," Goldman Sachs Investment Research, May 15, 2000.