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1997 MAXI Awards

MAXI Awards


The Shops of Gaviidae Common
Gaviidae Common
Minneapolis


A pattern of decreasing sales at Gaviidae Common spurred a series of in-mall interviews and focus groups to determine shoppers' perceptions of the upscale, urban center. Gaviidae Common, located in the heart of downtown Minneapolis, is anchored by Saks Fifth Avenue and Neiman Marcus and has a unique mix of 50 shops and restaurants. However, the research suggested that area consumers were unfamiliar with its tenant mix. Gaviidae Common needed a new advertising campaign to showcase its shops and reverse the sales slide. It also needed to develop an aggressive media strategy that would allow it to more effectively communicate with downtown workers and residents.

OBJECTIVES

1. To increase 1996 comparative sales by 5%.
2. To create a new advertising campaign that would increase awareness of the center's stores.

IMPLEMENTATION

The strategy for increasing sales was to create a cost-effective advertising plan that could be used in print and television over the long term. To increase consumers' awareness of Gaviidae Common's tenant mix, the campaign would focus on the center's selection of stores and restaurants, while also showcasing merchandise. The marketing team developed the advertising theme "The Shops of Gaviidae Common," which was carried consistently throughout all print and television advertising. All the ads featured four-color photography and highlighted store names and merchandise. The team targeted the one television station and the two magazines whose audience most closely resembled Gaviidae Common's customer. In being so selective, the team was able to negotiate value-added packages with its media partners. The media plan included the production and placement of 10 infomercials (a $100,000 value) and the placement of three print ads (valued at $16,940), which minimized the center's marketing budget while substantially increasing its advertisements' reach and frequency.

RESULTS

By developing an aggressive media plan and negotiating significant value-added deals with its media partners, Gaviidae Common was able to effectively advertise, showcase its merchants and increase sales. Year-to-date sales for 1996 increased 10.53% compared to year-to-date sales for 1995. The positive sales trend continued into 1997 as well, with year-to-date sales up 7.11% compared to the same period the previous year. The team plans to follow up in the fall of 1997 with research on consumer awareness of the center's stores, to gauge the effectiveness of the new ad campaign.

CREDIT

Owned by: Brookfield DB Inc.
Managed by: Brookfield
Professional recognition to: Karla Keller, marketing manager; Robin Keyworth, vice president, retail leasing/marketing; Rosemary McCormick, McCormick Marketing; Jim Anderson, Brookfield Creative Services.

EXPENSES

Photography$14,795
Print ad layout2,100
TV production10,435
Color separations1,000
Print placement90,445
TV placement100,000
Total$218,775
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About ICSC
Founded in 1957, the International Council of Shopping Centers (ICSC) is the global trade association of the shopping center industry. Its 50,000 members in the U.S., Canada and more than 80 other countries include shopping center owners, developers, managers, marketing specialists, investors, lenders, retailers and other professionals as well as academics and public officials. As the global industry trade association, ICSC links with more than 25 national and regional shopping center councils throughout the world.

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