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Winning Shopping Center Designs 29th Edition
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1997 MAXI Awards

MAXI Awards


Developing Great Places...Delivering Great Results
TrizecHahn Centers
San Diego


TrizecHahn sought to develop high-quality, highly visible advertising that would reinforce its image as an industry leader to retailers, developers, investors, lenders, financial analysts, partners and department store representatives. The theme "Creating Great Places" is the company's core doctrine and the thread lacing together all its corporate communications. All elements of its new corporate campaign would expand on that theme, to promote the company as a leader in creating "great places" that have great sales results.

OBJECTIVES

1. To showcase the company's expertise in creating one-of-a-kind retail destinations.
2. To emphasize its track record in developing and managing centers.
3. To reinforce its commitment to innovating and imaginatively renovating retail centers.
4. To maximize exposure for the company and provide up-to-date information on its developments.
5. To communicate its financial performance to shareholders and discuss growth strategies.

IMPLEMENTATION

The key elements of the campaign were trade magazine advertising, an Internet Web site and TrizecHahn's own corporate magazine. An eye-catching ad for trade publications showcased several of the company's projects in development in the U.S. and Canada, and also touted the strong sales at its existing centers. It ran in May, to catch attention at the industry's Spring Convention. TrizecHahn also promoted the "Great Places, Great Results" theme through its biannual magazine. The glossy publication was designed to be enlightening, entertaining and visually stimulating. The cover was a photo montage of the company's premier properties. Inside were stories showcasing some of TrizecHahn's latest projects, as well as news updates, including details on the parent company's plans for European expansion. The magazine was mailed just prior to the Spring Convention. Finally, TrizecHahn's home page on the Web (http://trizechahncenters.com) was redesigned to trumpet the new theme. A rotating banner stated: "Developing Great Places, Delivering Great Results and 1996 core portfolio dollars per square foot: $382." A new section with animated searchlights allowed users to view up-to-date information about the company's new developments and renovations; it included three-dimensional site plans, architectural renderings, demographic statistics and press releases. An on-line version of the company magazine is also available on the Web.

RESULTS

Each component of the corporate ad program featured current and upcoming projects and reinforced the company's commitment to creating innovative retail centers. The ads specifically quoted sales per square foot, assuring tenants and partners of a proven performance. Maximizing exposure to TrizecHahn's corporate philosophy, performance and growth strategies, the magazine reached 5,000 retail professionals; the trade ad was placed prominently in magazines with a combined circulation of 168,700. Consequently, 1,045 appointments were made at the Spring Convention, resulting in the leasing of more than 2 million square feet of retail space--a 235% increase over the previous year. Moreover, the Web set attracts 1,100 hits daily.

CREDIT

Professional recognition to: Alberta Davidson, vice president, corporate marketing; Stacy Armstrong, director of marketing; Joan Maloney, designer.

EXPENSES

Ad design/production$17,155
Ad placement35,768
Company magazine editorial3,698
Magazine design/production21,330
Printing (5,000 issues)28,500
Web site design/development4,500
Total$110,951
Back To MAXI Awards

About ICSC
Founded in 1957, the International Council of Shopping Centers (ICSC) is the global trade association of the shopping center industry. Its 50,000 members in the U.S., Canada and more than 80 other countries include shopping center owners, developers, managers, marketing specialists, investors, lenders, retailers and other professionals as well as academics and public officials. As the global industry trade association, ICSC links with more than 25 national and regional shopping center councils throughout the world.

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