ICSC: International Council of Shopping Centers

European Marketing Conference Schedule

Monday May 13, 2013

Registration and Welcome Coffee
1:00pm - 2:00pm

Concurrent Sessions
2:00pm - 3:15pm

Networking Break
3:15pm - 3:45pm

Workshops 1 – 3
3:45pm - 5:00pm

Welcome Drinks
5:00pm - 6:00pm

Tuesday May 14, 2013

Registration and Welcome Coffee
8:00am - 9:00am

Welcome to the conference
9:00am - 9:30pm

9:30am - 10:10am

Panel Discussion: Customer Service – learning from the best
10:10am - 11:00am

Case Studies: Solal Marketing Awards Gold Winners 2012
11:00am - 11:30am

Multichannel project with retailers
12:15pm - 1:00pm

1:00pm - 2:25pm

Operators, mobile apps, and changing customer perception and habits
2:25pm - 2:50pm

Closing Keynote
2:50pm - 3:20pm

Closing Remarks
3:20pm - 3:30pm

3:30pm - 4:15pm

ICSC Solal Marketing Awards 2013 Ceremony
4:15pm - 6:00pm

Drinks and Buffet Style Reception (food is served from 18:30)
6:00pm - 8:30am

Wednesday May 15, 2013

Meet at hotel lobby
9:00am - 9:45am

One New Change
9:45am - 11:30am

Westfield Stratford City
11:30am - 3:30pm

Arrive at Royal Garden Hotel
3:30pm - 3:35pm